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Services for Patients & Family Members​

Our vision at Totara Hospice is to honour living and dignify dying. We do this by providing free multi-disciplinary, specialist holistic palliative care services to all eligble patients resident within our coverage areas of South and South East Auckland. We provide services for those with life limiting illness such as cancers, heart, lung or kidney failure or neurological diseases such as motor neurone disease with a focus on ensuring that their final journey is lived with comfort, care and dignity where possible.

We are extremely proud to work alongside colleagues in our community including General Practice and Hospital teams to achieve the best outcomes possible for our patients. We are a certified provider of specialist of palliative care services and have a large, professional multidisciplinary team including palliative care specialist doctors, nurses, cultural support and social workers amongst many others. 

Each referral is triaged and screened and directed through the right pathway of services based on the individual needs of each patient.

We embrace diversity of age, ethnicity, means, lifestyle or religion focusing on the individual needs of each patient and their family/whānau so that they are able to focus on living well for the time they have left together. 

Hospice Inpatient Unit (IPU)

The Inpatient Unit is based at Totara House, 140 Charles Prevost Drive, The Gardens, Manurewa. All our rooms are private (with ensuites) allowing us to provide specialist care and support within a homelike environment 24 hours a day seven days a week. Our IPU has a focus on symptom management and end of life care.
 

Hospice Care at Home/Specialist Community Palliative Care

For those who do not need or may not wish an IPU admission, our community team works with the patient’s GP and other health care practitioners to provide skilled hospice care and support for patients and their families in their home.
 

Hospice Outpatient Clinic

Our clinic also based at Totara House provides specialist palliative care needs assessment and recommendations on care planning and interventions that can be shared with specialists or general practice teams. 
 

Allied Health & Social Support Team 

The Allied Health and Social Support Team provide counseling, social work, cultural support, physiotherapy, occupational therapy, arts therapy and spiritual support to assist and support patients and their families. Each team member is available to help identify and explore the physical, emotional, cultural and spiritual challenges that invariably accompany a life-limiting illness.
 

Day Hospice Programmes

Day Hospice offers a suite of activities, education programmes and alternative therapies e.g. art and massage all focused on living well, maximising independence and social connection.  It provides opportunity for a change in environment and to meet others who are on similar journey.

It can also provide carers with a regular time out. Our Day Hospice is situated at Totara House and is staffed by a registered nurse, health care assistant and a team of volunteers.
 

Palliative Care Advisory Line (027 210 7972)

Our advice line operates 7 days a week. It is managed by the registered nurses within our IPU and provides support and information 24 hours a day. This can be reached on 027 210 7972.


If we can help you or a family member please meet with your General Practitioner or medical specialist who will make a referral for us for you. For information on healthcare providers in your area, please refer to the Healthpoint website

Please find information on Referrals here

Alternatively, you can call Totara Hospice on our 24 hour/7 days a week line (09) 640 0025

Referrals: If you think that Hospice can help you or a loved one our patients are usually referred to Totara Hospice South Auckland through a healthcare professional, such as a General Practioner (GP), specialist medical practioners or community agency

Our Vision: Honour living, dignify dying

Our Mission: Provide leading edge hospice palliative care services to individuals and their families, care networks and communities

Our Operating Purpose: Operate a sustainable, high quality, high touch, outcomes based Hospice for the diverse communities of South and South East Auckland

If you are a Health Professional looking for educational sessions available at Totara Hospice on palliative care, please click here.