Retail Donations

Your donations of saleable items help people and the environment! The funds raised from selling quality clothing, furniture and household items that you have kindly donated goes directly to help patients and their families and ensure that goods stay in use and out of landfills.

Our Hospice Charity Shops run on the generosity of our community. If you have donations of saleable items please check the opening hours of the Distribution Centre or shop closest to you and just drop them into us. We appreciate receiving goods during our opening hours as items left outside of our shops are often stolen or damaged. 

Donation Stations:

We are pleased to have available Totara Hospice Donation Stations – These can be placed at your work, club or community event to collect donations of ‘Just the Good Stuff’ – including pre-loved clothing, homewares, books, bric-a-brac, antiques and collectables.

It’s easy – we will deliver a Donation Station to your address for people to place their donations into and arrange collection for a date that suits you. From there all donations are sorted and redistributed into our 6 Hospice Shops to continue Making Hospice Happen. 

To request a Donation Station please contact Willie Singleton on 09 298 3108 or email

Pick ups for larger items and bulk household goods

For larger items, or if you are unable to drop off any donations, we are happy to pick up your second hand goods direct from your home, office or storage facility.
To arrange a pick up, please call (09) 298 3108 between 9.00am and 3.00pm. Alternatively you can email our Distribution Centre Manager on

What to think about when you are donating to Totara Hospice Charity Shops

  • Would someone else want this – does it have a second life?
  • Check your donations to ensure they are clean and functional – this really helps our volunteers!
  • If you do have specialist or unusual items, please do not hesitate to give us a call to chat through to see if we can resell.  
  • The best way to donate is to take your items directly to our Distribution Centre or one of our shops during opening hours, or as noted above for larger items or bulk loads give us a call. 
  • You are helping Hospice Happen in your community – and also you are helping our environment – re-use is even better than recycling!
  • We hope you understand that we cannot accept donations that are broken or damaged as there is a cost for us to have to recycle these items, we really appreciate your consideration with this. 

Items we love to sell!

We accept ‘Just the Good Stuff’'! Items that sell well are clothing, accessories, jewellery, homewares, furniture, bric a brac, antiques and collectables. Other items that our community love buying are books, DVD’s and small electrical appliances.

Sorry, we cannot sell items such as:

  • Broken and unusable goods
  • Damaged goods
  • Computers
  • Items with rust or mould
  • Out of date gas bottles
  • Second hand paint or chemicals

Thanks for thinking of the Totara Hospice Retail Charity Shops and we look forward to receiving your donated items.