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Terms & Conditions

TOTARA HOSPICE SOUTH AUCKLAND (THSA) PRIVACY POLICY
THSA respect the privacy of our supporters. The personal information we collect from you is kept in a secure database. We use the information only for fundraising purposes and to keep our donors informed about our activities. For these purposes, we may: Seek financial information from you (e.g. credit card details to confirm your donation). Contact you by direct mail, email or telephone, unless you request us not to. Use the information in our database for statistical and other purposes relating to our fundraising work. We will not share our supporter database with any other organisation and, unless otherwise legally required, will not give your personal information to anyone else without your prior consent. We try to keep our database up-to-date. Anyone whose personal details are on our database may request and correct those details at any time.

REFUNDS, RETURNS OR DISPUTES
In the event of a quality issue with any of our merchandise, THSA will be happy to refund or replace any of the purchased goods upon return and inspection of the originally purchased item(s) within 28 days of purchase. THSA will consider exceptional circumstances for refunds of donations, if you have made a donation you need to withdraw or dispute please contact us.

DELIVERY & RECEIPTING
Delivery costs are provided through the online shop order form when purchasing merchandise. Receipts for purchases and donations will be issued within 7-10 days. Regular giving donations will be issued at the end of each financial year.

CURRENCY
All prices are in New Zealand dollars.

CANCELLATION
If you wish to withdraw your ongoing support of our organisation, please contact us.

WEBSITE USAGE
All trade marks, copyrighted materials, images of people or places appearing on this website are either the property of, or used with permission by THSA. The use of these images by you or anyone else authorised by you, is prohibited unless specifically permitted. By accessing and browsing this site you give your consent to the privacy policy and these terms and conditions of use. If you do not agree to this policy please do not use the website. We reserve the right at our discretion, to change, modify, add or remove portions of these terms and conditions, the privacy policy and the website at any time. Please check these terms and conditions, the privacy policy and the website periodically for changes. Continued use of this site after any changes will mean you accept those changes. While the THSA uses reasonable efforts to include accurate and up to date information in the site, THSA makes no warranties or representations as to its accuracy. THSA assumes no liability or responsibility for any errors or omissions in the content of the site. THSA take no responsibility for the downloading of software from this site or from any linked sites. The sites linked to this website are beyond the control of THSA. No liability or responsibility is taken for cookies, data or personal information collected by other linked sites accessed through this site or the linked sites, nor for the content of any sites linked to this website. Your linking to this site or other sites is at your own risk. THSA does not give any guarantees, undertakings, warranties or make any representations in relation to the website whatsoever and under no circumstance shall THSA be responsible for any damage, loss or consequential loss suffered by any party as a result of their use or reliance on information on the website.